Frequently Asked Questions
Answers to the most common questions clients ask us.
General Questions
Do you offer residential cleaning?
No — we only clean short-term rentals, vacant units, common areas, and commercial spaces.
Do you bring supplies?
Yes. Our Cleaners bring all professional-grade supplies, disinfectants, and tools needed for each job.
For STR restocking, hosts must provide inventory.
Are you insured?
Yes — We are insured.
Do you offer photo verification?
Yes. With date, time and location watermarked photos.
Short-Term Rental Questions
Do you follow host checklists?
Absolutely — You can customize your clean to match your specific checklist.
Do you handle laundry?
Yes — onsite or offsite laundry is available by request.
Move-Out Cleaning Questions
Does the unit need to be empty?
Yes — this service is for vacant units only.
Do you clean inside appliances?
Yes — fridge, stove, microwave, oven, etc. are all included.
Contact Us With More Questions, We will be happy to answer them!